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Fare Types and Rules

Domestic Fares:

Fare Type Booking Class Change Cancellation/Refund Maximum stay GLP Accrual Rates (*)
Business Flex J Permitted without fee Permitted with fee: USD 20 Exception for Lunar New Year period: USD 35 12 months 2.00/mile
Business Standard C Permitted without fee Permitted with fee: USD 20 Exception for Lunar New Year period: USD 35 12 months 2.00/mile
Business Save D Permitted without fee Permitted with fee: USD 20 12 months 1.50/mile
Economy Flex Y, M, S

Permitted without fee
Exception for Lunar New Year period:
- Before ticketed flight date: USD 20 - On/After ticketed flight date: USD 35

Permitted with fee: USD 20
Exception for Lunar New Year period:
- Before ticketed flight date: USD 20 - On/After ticketed flight date: USD 35
12 months 1.25/mile
Economy Standard K, L, Q Before ticketed flight date: USD 25
On/After ticketed flight date: USD 35
Before ticketed flight date: USD 25
On/After ticketed flight date: USD 35
12 months 1.00/mile
Economy Save N, R, T Before ticketed flight date: USD 30
On/After ticketed flight date: USD 35
Before ticketed flight date: USD 35
On/After ticketed flight date: USD 35
12 months 0.50/mile
Special Deal U, A, E, P Before ticketed flight date: USD 40
On/After ticketed flight date: Not permitted
Not permitted 12 months Nil
  1. Combination:
    • Super Deal/ Special Deal Fares: Permitted with Super Deal/ Special Fares only.
    • Other fares Type: Permitted with other fares type except Super Deal / Special Fares type.
  2. Change - Cancellation:
    • Change: Permitted to equal or higher fare only.
    • Refund used tickets: refund the difference between the fare paid and applicable fare of used routing minus refund fee.
  3. Change fee:
    • Multiple change fee: Highest change fee of all change fare component applied.
    • Refund change fee is not permitted.
  4. Upgrade:
    • Permited to higher available booking class.
    • Pasenger have to pay fare difference and change fee (if any)

Pasenger have to pay fare difference and change fee (if any) Taxes, Fee and Charges here.

Importance Notice: The above general fare rules are for reference only. Specific fare rules may vary and different from the general fare rules and provided during the booking process. In case of cancellation, transaction fee of 4% (sum of original purchase & refund amount) will be applied for each booking.

(*) Applied for flights as of 01 April 2016

International Fares:

Fare Type Booking Class Change Cancellation/Refund Maximum Stay GLP Accrual Rates (*)
Business Flex J, C Permitted without fee Permitted with fee 12 months 2.00/mile
Business Save D Permitted with fee Permitted with fee 12 months 1.50/mile
Deluxe Economy Flex W Permitted without fee Permitted with fee 12 months 1.25/mile
Deluxe Economy Standard Z Permitted with fee Permitted with fee 12 months 1.25/mile
Economy Flex Y Permitted without fee Permitted with fee 12 months 1.10/mile
Economy Standard B, M, S Permitted with fee Permitted with fee 6 months 1.00/mile
Economy Save H, K, L, Q Permitted with fee Permitted with fee 3 months 0.75/mile
Special Deal N, R, T, A Permitted with fee Permitted with fee 1 months 0.25/mile (A: Nil)
  1. Combination:
    • Super Deal / Special Deal: permitted with Super Deal/Special fares only.
    • Other Fare Type: Permitted with other fare type except Super Deal/Special Deal. Most restricted condition applied.
  2. Extension:
    • Super Deal/ Special Deal: Not permitted.
    • Other Fare Type: Permitted. Pasenger have to pay fare difference and change fee (if any).
  3. Change - Cancellation:
    • Change: Permitted to equal or higher fare only.
    • Refund used tickets: refund the difference between the fare paid and applicable fare of used routing minus refund fee.
  4. Change fee:
    • Multiple change fee: Highest change fee of all change fare component applied.
    • Refund change fee is not permitted.
  5. Upgrade:
    • Permited to higher available booking class.
    • Pasenger have to pay fare difference and change fee (if any).

Importance Notice: The above general fare rules are for reference only. Specific fare rules may vary and different from the general fare rules and provided during the booking process. In case of cancellation, transaction fee of 4% (sum of original purchase & refund amount) will be applied for each booking.

(*) Applied for flights as of 01 April 2016